How to Close a Chase Account: A Complete Overview

While Chase is one of the largest banks in the US, that doesn’t automatically mean it’s the perfect fit for everyone. You might find their services, minimum balance requirements, interest rates, or other features don’t align with your needs.

If you’re wondering how to close a Chase savings account or checking account, you should know that it is a straightforward process when approached correctly. In this guide, you’ll find out how to cancel a Chase bank account, and will walk you through the necessary steps and key details to ensure a smooth transition.

Remove Funds from Your Account

Before you ask how to close a Chase bank account, you should get prepared for the closure. The first step is to open a new account with another financial institution to move your funds (unless you already have one). Alternatively, you can just withdraw your remaining balance in cash.

Online Transfers

To transfer your money online, you should log in to your Chase account using a mobile app or website. The good news is that Chase doesn’t charge fees for outgoing transfers. As for the Chase international wire transfer fee, they are already different from regular transfers. Remember, though, that the receiving bank or institution might. Keep in mind that processing time for such transactions typically takes up to 3 business days.

We also recommend reading our article on how to avoid Chase monthly fee.

Wire Transfer

Wire transfers offer a quick way to send larger amounts domestically or outside the US. The amount you can wire hinges on both the funds in your account and the limits set by your bank. Once you sign up for wire transfers, you’ll discover your daily transfer limit, and only then will you be asked to add a recipient.

Domestic transfers are fast and can often be credited the same day, while international payments may take a few days and require additional identity verification. Be aware of higher processing fees for international wires.

Cash Withdrawal

If your Chase account’s remaining balance is relatively low, you can withdraw cash by using an ATM or visiting a local bank branch. Chase incurs a $3 fee per withdrawal at a non-Chase ATM in the US, Puerto Rico, and the US Virgin Islands and $5 per withdrawal outside these areas.

Manage Automatic Payments and Deposits

When you consider how to close a Chase account, don’t forget to update or cancel any automatic payments and deposits linked to it, such as:

• Utility bills;
• Loan or mortgage payments;
• Credit card payments;
• Subscriptions or recurring services;
• Salary or wage deposits;
• Investment dividends;
• Automated transfers;
• Government payments and benefits;
• Contributions to retirement or investment accounts.

Log into your Chase online account and navigate to the automatic payments section. Here, you can cancel, edit, update or transfer these transactions. You may also contact Chase customer service or let a branch rep personally guide you through the process when visiting the bank. Be sure to verify changes with both Chase and the receiving institution or biller to confirm that the changes have taken effect and avoid missed payments.

How to Close Your Chase Checking or Savings Account: Options and Methods

All in all, if you are about to ask how to make Chase close account, it won’t be difficult. By getting prepared, you’ll ensure a quick and smooth closure through one of the following methods.

1. Online

While there’s no single-click option to close a Chase checking account, you still can do it remotely. In your online banking profile, navigate to the Secure Message Center and send a message explaining that you want to close your account. Chase typically responds within two business days, providing you with detailed further instructions.

2. By Phone

Another way to make Chase close a savings account or checking account is to call customer service at 1-877-469-0110 (within the US) and 1-318-340-3308 (international). Inform the banker of your intention to close the account. A representative will guide you through the process and may request additional verification for security purposes:

• Your account number details;
• Personal identification (e.g., driver’s license or passport);
• Any remaining checks linked to the account;
• Debit/credit cards associated with the account.

Read also what is Chase credit journey and how to use it.

3. In-Person Visit

Visit a Chase branch nearby to speak with a bank representative personally to initiate the account closure. They will provide you with the necessary forms to close your account and help you complete the process efficiently.

4. By Mail

Although it isn’t the safest and the most convenient method, it is still available. You can close your account by mailing a written request asking to cancel your current Chase account. Remember to include your personal details like your full name and address, account number, phone number and email, and your signature.

Send your request to:

National Bank By Mail

P.O. Box 36520

Louisville, KY 40233-6520

Once the closure is complete, follow up with a Chase representative to make sure that your account is officially closed. Request written confirmation for your records if needed.

If you have already in Chase bank open account, then it will not be difficult for you to close it as well.