How to Check Your Visa Gift Card Balance: 4 Best Ways

A Visa gift card is a convenient and versatile way to shop, pay bills, or treat yourself or someone special. Unlike debit or credit cards linked to a bank account, Visa gift cards are prepaid. It means you can only spend what’s already loaded onto the card. Once the balance is depleted, the card becomes inactive. If you try to make a purchase that exceeds your available balance, the transaction may be declined. That’s why it’s important to know your card’s balance before making purchases.

Not sure how to check the balance on a Visa Gift Card? We’ve got you covered. In this guide, you'll learn four simple ways to check the balance on a Visa Gift Card to make sure you’re never left guessing when it’s time to swipe, tap, or shop online.

Check Your Visa Gift Card Balance Online

One of the fastest and easiest ways to check the balance of a Visa Gift Card is online. You can do it from the comfort of your own home or on the go using a smartphone or laptop.

Find the website listed on your card

Flip your Visa card over to locate the issuer’s website printed near the bottom, along with a customer service phone number. Alternatively, you can visit the balance page on the Visa balance check page website and choose the appropriate card issuer from the list. The official website provides real-time updates and is available 24/7, allowing you to review your card info whenever you need it.

Each Visa gift card may have a different issuer, so make sure you go to the correct website. Only use official sites to review the balance on your Visa Gift Card to avoid phishing scams and third-party sites that may be fraud.

Prepare your card info

Before visiting the website, make sure you have your gift card at hand. You’ll typically be asked to enter:

• The 16-digit number on the front of the card;
• The expiration date;
• The CVV security code (3-digit number on the back).

These are the same details you'd use to make purchases, so keep them private and secure.

What is CVC on a Visa card? You can find the answer to this question and more on our website.

View your balance

Once you're on the official balance check page, simply enter the required information into the designated fields on the website. After submitting the form, your current balance will be displayed on the screen.

Check Your Balance By Calling Customer Service

Do you prefer a more personal approach, or do you currently lack internet access? You can easily check your Visa gift card balance by phone as a simple and effective alternative.

• Locate a toll-free number of your card issuer’s dedicated customer service. Typically, it’s printed on the reverse side of the card near the bottom or along the magnetic strip. Meant for customer service inquiries, it’s the safest and most reliable line to find your balance.
• As you dial this number, you’ll be guided through an automated voice system. Most systems are intuitive. Simply follow the prompts until you find the balance check option.
• The voice menu will guide you through the process of checking your balance. You’ll most likely be asked to enter your card details, so be sure to have your gift card ready before calling.
• Once your information is processed, the system will notify you of the available amount.
• If you encounter issues, such as your card not being recognized or your balance not matching what you expected, you can typically press a button to speak with a live customer service representative. They can help resolve card errors and clarify balance questions.

The potential downside of this method, however, is that automated phone systems often have numerous prompts, which can be frustrating to navigate and time-consuming. Additionally, some issuers may charge a small fee for balance inquiries, so check ahead if this is a concern.

Curious about card levels? Learn more about the differences between Visa Infinite and Visa Signature, and whether an upgrade might benefit you.

Visit a Store to Check Your Gift Card Balance

If you’re out running errands or are already in a store and have set your sights on some purchases but are unsure about your remaining funds, you can check your Visa gift card balance right in the store that accepts Visa gift cards. While not every retailer offers this service, big names like Walmart, Target, Walgreens, and CVS, as well as grocery stores with customer service desks or point-of-sale (POS) systems, can help you determine exactly how much money remains on your card.

Just ask the cashier to do the check. Many stores have policies allowing them to swipe the card and print a receipt showing the available balance. In some cases, though, they may not be able to directly access the balance unless you make a small “test” purchase and then cancel it before completing the payment. There are even stores that allow you to check the balance using a self-service price scanner or kiosk, depending on the setup.

If your Visa Gift Card balance doesn’t cover the full amount of your intended purchase, most retailers will allow you to split the payment — you can use the gift card first, then pay the remainder with another method like cash or debit.

Choose the top Visa card that will meet all your needs in terms of usage and features with our detailed article about it.

Use a Mobile App to View Your Balance

Find the name of the issuing company on the back of your card, along with a website and customer service number, to check in the Apple App Store or Google Play Store if it has its own mobile app. Some apps allow you to check your card balance without creating an account, while others may require a quick registration.

Similarly, you can check the balance by adding your gift card to a digital wallet, such as Apple Wallet or Google Pay, and making a small purchase (e.g., $1) to view your balance on the receipt or transaction confirmation. Digital wallets also offer features like transaction alerts and low-balance notifications.

Just make sure that you only download apps from trusted sources and keep them updated to protect against fraud.

If you are not sure whether this payment system is right for you, you can look at it through the Mastercard vs Visa comparison.

Conclusion

Understanding the different ways to check my Visa Gift Card balance gives you full control over your spending. It helps you avoid declined transactions, prevents surprises at checkout, and ensures a smooth and confident shopping experience — whether you’re in-store or online. From websites and mobile apps to in-store checks and phone calls, you have multiple reliable options. Just choose the one that fits your lifestyle — and enjoy the convenience your Visa gift card was made for.