4 Best Ways to Check Your Visa Gift Card Balance

Irina Tsymbaliuk
Best Ways to Check Your Visa Gift Card Balance

Gifting for birthdays, holidays, anniversaries, and other special occasions is a no-brainer with Visa gift cards. Operating on the Visa network, these prepaid payment solutions offer the flexibility and versatility many other gift options fail to deliver. However, it’s important to keep track of the balance since their spending will be limited to the amount on the card, with no option to reload it. So, whether you receive it as a gift or purchase it for personal use, remember to check your Visa gift card balance as you plan your shopping, not to make a floater when you check out.

How to check the balance on a Visa gift card? There are various methods to do that. Below, we’ll review them all, and you’ll pick one at your convenience.

Online Balance Inquiry

One of the easiest ways to check the balance of a Visa gift card is through the Visa website or the website of the card issuer. Here are the steps you should follow.

1. Enter the balance page on the Visa website and choose the appropriate card issue from the list. Notably, you can locate the info about the issuer on the reverse side of your card and go straight to their website to find out the balance on your Visa gift card.

Enter the balance page on the Visa website

2. By clicking on the required issuer link, you’ll be forwarded right to the balance page on the corresponding website. For example, if you choose Visa Vanilla Gift Cards, you’ll get to their balance check page.

By clicking on the required issuer link

3. At this point, you will have to enter your card details. Start with its number, which is 16 digits on the front side.

You will have to enter your card details

4. Proceed to your card expiration date. You can find it under the card number in the MM/YY format.

Proceed to your card expiration date

5. Finalize by typing in the CVV code into the required tab. It’s three digits next to your card number or under it on the back side.

Finalize by typing in the CVV code into the required tab

6. Tap “Continue” or “Check” to view your balance on the screen. You’ll also be displayed the recent transaction you’ve made with this card, if any. If you notice any discrepancies, you can contact the issuer to address them.

You can check Visa card balance from the comfort of your own home or on the go using a smartphone or laptop. The website provides real-time updates and is available 24/7, allowing you to review your card info at any time of the day.

The only limitation of this method is the Internet connection quality. It might be a problem in areas with poor Internet connectivity.

Phone Inquiry

Phone Inquiry

In a heavily mobile world, we are no longer bound to landline phones, and making a quick call is not a problem wherever you are. With just a toll-free number and a few simple steps, you can check the balance on a Visa card anytime, anywhere.

  • Turn over your Visa gift card to locate the toll-free printed on the back. It’s meant for customer service inquiries, including balance checks;
  • As you dial this number, you’ll likely connect to an automated voice system. Follow the prompts that will navigate you to the option for checking the balance on your Visa gift card;
  • When required, enter the necessary details;
  • After processing your request within mere seconds, the system will inform you of your current balance.

This method doesn’t hinge on Internet connectivity and is accessible to anyone with a phone. The potential inconvenience, though, is that automated phone systems can have many prompts, which might be frustrating. Besides, be wary of fees that some issuers can charge for balance inquiries.

In-Store Inquiry

In-Store Inquiry

If you are already in the store and set your eyes on some purchases yet are not sure about the amount on your card, you can check Visa gift card balance at the store checkout counter. Big retailers like Walmart, Target, or Walgreens and smaller merchants accepting Visas have this option.

Just ask the cashier to do the check. They will scan or swipe your card through the payment terminal to retrieve the balance information. If you don’t have enough funds, you may need to adjust your purchase or use an alternative payment method.

If you have any questions or concerns about your Visa gift card balance, you can receive immediate assistance from the cashier or store staff. It’s worth noting, though, that some merchants accepting it may lack the balance check service.

Mobile App Inquiry

Mobile App Inquiry

“Can I check my Visa gift card balance via the app?” you may wonder. You can do it if you are a user of a digital wallet such as an Apple Wallet or Google Pay. To check the balance of your Visa gift card, you’ll need to add it to the app. At this point, be attentive and make sure you enter the correct details since you won’t be able to edit them afterward.

Through the app, you can even set notifications for transactions or low-balance alerts. Just ensure that you download apps from trusted sources and keep them updated to minimize data breaches and fraud risks.


While saving peace of mind for gift-givers, Visa gift cards please recipients, allowing them to choose the present to their liking and get what they really want. To use this payment method wisely, plan your purchases, monitor your spending, and regularly review your Visa gift card balance. This way, you’ll stay on top of your expenses and avoid awkward situations at the checkout counter.


What are the most common problems with Visa gift cards?

One of the prime problems is that gift-givers often forget to activate the card, and recipients have to contact the issuer on their own to do that. Besides, Visa gift cards may be declined for certain transactions. Thus, check balance on Visa gift card before making a purchase.

How to report a lost or stolen Visa gift card?

If you are going to monitor your Visa gift card balance or use it for the purchase and discover you don’t have it due to misplacement or theft, you should immediately contact the issuer. Look for the phone number on the issuer’s website or in the card documentation.

Can I get cash from a Visa gift card?

Since most Visa gift cards come as prepaid cards without PINs, normally, you cannot use them to withdraw cash directly in ATMs or banks.