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How to Cancel Your Amazon Prime Account: A Step-by-Step Guide

Irina Tsymbaliuk

In 2023, using Amazon Prime costs $14.99 monthly or $139 annually. If you find that you no longer make enough purchases or utilize the Prime benefits frequently enough to justify the annual fee, you might think about deleting your account. 

Costs aside, other common reasons why users consider deleting an Amazon account include exploring similar subscription services or specific service issues that left customers dissatisfied. Those who have multiple Amazon accounts might seek to consolidate or streamline their digital presence by deactivating some of them. 

Whatever the reason behind your decision, if you want to know how to delete an Amazon Prime account, the process is fairly simple and straightforward. It will take just a few minutes to check the information in our guide and follow the instructions to unsubscribe from Amazon Prime services.   

How to Close an Amazon Prime Account: Steps to Take

First and foremost, if you think about how to cancel your Prime membership and not how to close your Amazon account, the good news is that you don’t have to delete the entire profile. In fact, you can simply quit the Prime subscription in a few quick clicks.

Be aware that if you cancel the whole account, you’ll do it for good. You won’t be able to restore it and will have to create a brand new one to continue using Amazon services. 

When you ponder how to deactivate an Amazon Prime account once and for all, you should also remember that you’ll lose access to a whole bunch of services and perks linked to your Prime, such as:

  • Prime Video;
  • Amazon Photos;
  • Amazon Music;
  • Kindle content;
  • Alexa app and services;
  • Whole Foods profile. 

Below, we’ll explain how to cancel an Amazon Prime account without removing your regular Amazon account. 

1. Log Into Your Account

Open your web browser and go to www.amazon.com. Sign in to your Amazon profile using your registered email address and password. 

Once logged in, hover over the "Account & Lists" option located in the top-right corner of the Amazon homepage. From the dropdown menu, click on the "Prime Membership" section.

2. Review Your Prime Membership Details

On the "Your Prime Membership" page, you will see a summary of your current Amazon Prime membership details, such as the type of subscription, the billing cycle, and the next renewal date. Take a moment to review this information before proceeding with the subscription cancellation process.

3. Select “End Membership”

Scroll down the "Your Prime Membership" page until you find the "End Membership" button, which is usually located toward the left side of the page.

4. Confirm Your Decision

Upon clicking “End Membership”, Amazon will prompt you to confirm your decision. Read the presented information, as it will inform you about the benefits you'll lose by removing your Prime membership, such as free two-day shipping, access to Prime Video, and other Prime-exclusive features.

5. Complete the Account Deletion Process

Select the reason for canceling your Prime subscription from a list of available options and proceed to deletion by clicking “Cancel”. Amazon might throw some exclusive offers at you to encourage you to reconsider, but if you're sure about removal, click on the "Cancel" button again.

6. Account Canceling Confirmation

Finally, Amazon will display a confirmation message stating that your Prime membership has been deleted. You will also receive an email confirming the closure.

Conclusion

By following this step-by-step guide, you can confidently delete your Amazon Prime subscription in close to no time. Keep in mind, though, that once the deletion is complete, your Prime benefits and special offerings will no longer be available. So, think twice before deleting your account’s Prime services.

FAQ

Can I delete my Amazon Prime account from the mobile app?

Yes. Closing your Amazon Prime account on a mobile device is almost the same as deleting it online through the web browser on your PC.

Can I still use Amazon if I delete my Prime account?

While deleting an Amazon account removes access to all Amazon services, canceling a Prime subscription allows you to continue shopping and using other Amazon services.

Can I reactivate my Amazon Prime account after deleting it?

Yes, you’ll have the option to reactivate your Prime account. Yet, you’ll be able to do that within a certain timeframe. Usually, it’s 30 days after removal. And you should use the same regular account for reactivation.

How do I delete an Amazon account permanently?

You should simply go to the Close Your Amazon Account page using a web browser, confirm the cancellation, and follow the instructions. It will take Amazon a few days to complete the deletion. Ensure that you have saved any information or downloaded any content you wish to keep before initiating the removal, since you won’t have access to it anymore.